Customer Service / Inbound Sales Representative |
| Location: | Buford, GA |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Paid time off, 401k, Medical & Dental coverage and much more. |
| Employment Type: | Full Time |
| Department: | Customer Service |
| Description: | Global Industrial www.globalindustrial.com is a growing subsidiary of Systemax Inc. www.systemax.com, a Fortune 1000 company listed on the New York Stock Exchange. For 60 years, we've been a leader in the direct marketing of private label and brand name industrial equipment and supplies in North America. We carry over 600,000 items and products that are sold through our website, email campaigns, corporate relationships, affiliate marketing, telemarketing, special promotions and full-color catalogs.
|
| Duties: | � Answers inbound service calls for Global Equipment Company.
� Assists customers with account activities (orders, returns, etc.,) by receiving inbound calls.
� Provides effective problem resolution and suggestions regarding customer complaints and/or concerns.
� Investigates and updates customers regarding inquiries and/or complaints.
� Perform other related duties as assigned.
|
| Qualifications: | � Must have previous Call Center experience.
� Must have experience in customer service interactions.
� Must have typing and/or data entry skills.
� Must have strong problem resolution and reasoning abilities.
� Must have demonstrated high level of dependability.
� Must be capable of utilizing Microsoft Word, Excel, Explorer and Outlook.
� Must be able to handle multiple tasks and priorities using effective organizational and time-management skills. |
|
|
This job is no longer active. Please click here to see current job listings.
|
