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Sales Support Specialist

Location:Buford, GA
Exempt/Non-Exempt:Non-Exempt
Benefits:Paid time off, 401k, Medical & Dental coverage and much more.
Employment Type:Full Time
Department:Product Management
Description:Global Industrial www.globalindustrial.com is a growing subsidiary of Systemax Inc. www.systemax.com, a Fortune 1000 company listed on the New York Stock Exchange. For 60 years, we've been a leader in the direct marketing of private label and brand name industrial equipment and supplies in North America. We carry over 750,000 items and products that are sold through our website, email campaigns, corporate relationships, affiliate marketing, telemarketing, special promotions and full-color catalogs.
Duties: Liaison between sales team and vendors for technical questions & special orders.
Research and product sourcing for customer needs.
Build strong relationships with vendors while supporting the needs of the sales team.
Assist with the creation of a centralized FAQ for use by sales & technical support teams.
Identify trends and send suggestions to product management team for new product lines.
Qualifications: College Degree with a technical aptitude.
Experience with customer service, sales or product management a plus.
Strong communication skills.
Must be self-motivated, resourceful, and able to work independently, keen attention to details and deadlines.
Strong PC skills in MS Word, Excel, Access.


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